Customer service

Price Match


How it works:


Pre-purchase

If you find a lower price on any of our products at one of our competitors, please enter your details along with the competitor's product link and price, and click submit; a member of our team will then be in touch with you via your chosen contact method.

Post–purchase

If you find your item at a lower price after you have purchased from us, make sure you contact us within 48 hours of your purchase and we will organise to pay you the difference subject to terms and conditions.

For more information on our price match, please contact us on +44 (0)1384 880 683 or at sales@houseofwatches.co.uk

Terms and conditions
- Price Match cannot be used in conjunction with any other offers/codes.
- We do not guarantee to price match sale items, discontinued or clearance stock.
- The watch must be in stock and readily available for next day delivery on the competitor’s website.
- Like for like matches – the watch you wish to price match must be the same model and in the condition that we stock, including box and manuals.
- This offer is inclusive of any additional fees or dispatch costs.
- The policy applies to prices offered by other authorised UK retailers only.
- We do not offer price matching where the price would push the offered sale price below our cost price.
- We do not match online marketplaces or auction websites.
- All pre-owned products are excluded from price match.