Customer service

Competitions

FREE SWAROVSKI SLAKE BRACELET WITH ANY SWAROVSKI PURCHASE OF £120 OR MORE

To qualify for this promotion, you must spend £120/ €150 or more on Swarovski in a single transaction.

This promotion is not valid in conjunction with any other offer.

This promotion applies to both full and sale priced purchases.

This promotion applies only to participating Swarovski IR stores and does not apply to any Concessions or Outlets.

This offer excludes repairs, gift cards, SCS membership fees and also beads and charms.

The consumer may only receive one Slake PWP per transaction.

This offer is valid whilst stocks last between Monday 17 July - Monday 31 July 2017.

The free gift is non-transferable and no cash alternative is available.

This offer does not affect your statutory rights.

Offer valid in UK and Ireland.

Please note that orders made in the past, reduced products and Gift Cards products are excluded.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

House of Watches reserve the right to amend the promotional details, and thereby the terms & conditions, at any time.

All customers receiving the free gift are deemed to have accepted these rules and agree to be bound by them.

WIN A CITIZEN RED ARROWS WATCH WORTH £229

Promotional period: 07.08.2017 - 13.08.2017.

Simply Sign up to our newsletter to enter.

There is no cash alternative to the Citizen Watch.

The competition is only open to any person aged 18 or over and who resides within the UK and excludes House Of Watches employees and members of the employee's families as well as House Of Watches affiliates, subsidiaries, advertising or promotion agencies.

Images of prizes may be required from winners for media purposes.

A winner will be picked at random after the 31st August 2017 and contacted shortly afterwards to receive their watch.

An alternative winner will be selected if we do not receive a response from an individual winner within 7 days of notification.

House of Watches reserve the right to amend the prize draw details, and thereby the terms & conditions, at any time.

All entrants to competitions are deemed to have accepted these rules and agree to be bound by them.

Entry constitutes full and unconditional acceptance of these Terms & Conditions.

Free Tissot Tour De France Bandana

Free Tissot Tour De France Bandana with every Tissot Tour De France watch purchased.

Promotional period: Ends 06/08/17 whilst stocks last.

To qualify for this promotion, you must purchase either Tissot Mens T-Bike Tour De France 2017 Watch T111.417.37.441.00 or Tissot Tour De France 2017 Chronograph Watch T116.617.37.057.00.

There is no cash alternative to the bandana.

Available whilst stocks last.

Cannot be combined with any other offer.

One bandana bag per customer/order.

Offer valid in UK and Ireland.

Images of free gifts may be required from winners for media purposes.

This promotion is in no way sponsored, endorsed or administered by Facebook, Instagram or Twitter.

Please note that orders made in the past, reduced products and Gift Cards products are excluded.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

House of Watches reserve the right to amend the promotional details, and thereby the terms & conditions, at any time.

All customers receiving the free gift are deemed to have accepted these rules and agree to be bound by them.

Free Police Presentation Box

Receive a free Police presentation box.

To qualify for this promotion, you must make a purchase from the Police collection.

Promotional period: Whilst stocks last.

There is no cash alternative to the Police presentation box.

Offer valid in UK and Ireland.

Images of free gifts may be required from winners for media purposes.

This prize draw is in no way sponsored, endorsed or administered by Facebook.

One presentation box per customer/order.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

House of Watches reserve the right to amend the promotional details, and thereby the terms & conditions, at any time.

All customers are deemed to have accepted these rules and agree to be bound by them.

Win a pair of Police sunglasses!

Win 1 of 2 pairs of Police sunglasses.

Competition open from 07.06.17 - 11.06.17.

Visit our Facebook, Twitter or Instagram page to enter.

There is no cash alternative to the sunglasses.

Offer valid in UK and Ireland.

This prize draw is in no way sponsored, endorsed or administered by Facebook, Twitter or Instagram.

The competition is only open to any person aged 18 or over and who resides within the UK and excludes House of Watches employees and members of the employee's families as well as House of Watches' affiliates, subsidiaries, advertising or promotion agencies.

Images of prizes may be required from winners for media purposes.

2 winners will be picked at random after the 11th of June 2017 and contacted shortly afterwards to receive their diary.

An alternative winner will be selected if we do not receive a response from an individual winner within 7 days of notification.

House of Watches reserve the right to amend the prize draw details, and thereby the terms & conditions, at any time.

All entrants to competitions are deemed to have accepted these rules and agree to be bound by them. A list of winners will be available six weeks after the closing date by contacting us on our facebook page.

Entry constitutes full and unconditional acceptance of these Terms & Conditions.

Free Swarovski Slake bracelet when you purchase a Swarovski watch

To qualify for this promotion, you must purchase a Swarovski watch.

Available from 25.05.17 - 04.06.17 whilst stocks last

There is no cash alternative to the bracelet.

Cannot be combined with any other offer.

One bracelet per customer/order.

Offer valid in UK and Ireland.

Images of free gifts may be required from winners for media purposes.

This promotion is in no way sponsored, endorsed or administered by Facebook, Instagram or Twitter.

Please note that orders made in the past, reduced products and Gift Cards products are excluded.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

House of Watches reserve the right to amend the promotional details, and thereby the terms & conditions, at any time.

All customers receiving the free gift are deemed to have accepted these rules and agree to be bound by them.

Free Thomas Sabo Summer Bracelet with any Thomas Sabo purchase over £115

To qualify for this promotion, you must spend £115 or more on Thomas Sabo in a single transaction.

Available from 25.05.17 - 11.06.17 whilst stocks last

Charms NOT included. The gift is the bracelet only.

There is no cash alternative to the bracelet.

Cannot be combined with any other offer.

One bracelet per customer/order.

Offer valid in UK and Ireland.

Images of free gifts may be required from winners for media purposes.

This promotion is in no way sponsored, endorsed or administered by Facebook, Instagram or Twitter.

Please note that orders made in the past, reduced products and Gift Cards products are excluded.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

House of Watches reserve the right to amend the promotional details, and thereby the terms & conditions, at any time.

All customers receiving the free gift are deemed to have accepted these rules and agree to be bound by them.

Free Cluse makeup bag with every Cluse watch purchase

Promotional period: Whilst stocks last

To qualify for this promotion, you must purchase a Cluse watch.

There is no cash alternative to the makeup bag.

Available whilst stocks last.

Cannot be combined with any other offer.

One makeup bag per customer/order.

Offer valid in UK and Ireland.

Images of free gifts may be required from winners for media purposes.

This promotion is in no way sponsored, endorsed or administered by Facebook, Instagram or Twitter.

Please note that orders made in the past, reduced products and Gift Cards products are excluded.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

House of Watches reserve the right to amend the promotional details, and thereby the terms & conditions, at any time.

All customers receiving the free gift are deemed to have accepted these rules and agree to be bound by them.

Free gift set - Spend £150 or more and choose one of three complimentary Jewellery Sets

Ends midnight 27.3.17

You will be able to choose one of three jewellery sets with every purchase above £150.

To qualify for this promotion, you must purchase £150 or more worth of goods in a single transaction.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

There is no cash alternative to the jewellery sets.

The rules on returns and exchanges do not affect the consumer’s statutory rights.

Please note that orders made in the past, reduced products and gift cards are excluded.

Not combinable with other promotions.

Offer valid in UK and Ireland.

When using the WELCOME10 Naked Wines code.

Promotional period: Until 31st December 2016. 
Not valid on Tissot or Pre-owned Rolex.
Only available while stocks last. 
The value cannot be paid in cash. 
Cannot be combined with other offers. Your gift is part of your purchase. 
If you return your purchase, you must also return your gift. 
Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected. 
Please note that orders made in the past, reduced products and Gift Cards are excluded.

When purchasing items worth £95 or more from the entire THOMAS SABO range, customers will receive a new look 2017 pocket diary, worth £13.95, as a free gift.

Promotional period: 17th November – 31st December 2016.
Only available while stocks last.
The value cannot be paid in cash. One pocket diary per customer/order.
Cannot be combined with other offers. Your gift is part of your purchase.
If you return your purchase, you must also return your gift.
Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.
Please note that orders made in the past, reduced products and Gift Cards are excluded.

Thomas Sabo Club Charm Promotion - When Purchasing £109 or more from the entire Thomas Sabo watch collection, you will receive the Club Charm Diamond bracelet (DCX0001)

Promotional period: From 20.10.16 - 6.11.16 inclusive.

Promo info: When purchasing items worth £109 or more from the entire THOMAS SABO watch collection, customers will receive the Club Charm Diamond bracelet (DCX0001), worth £60, as a free gift.

Whilst stocks last.

Cannot be combined with any other offer.

The value cannot be paid in cash.

One bracelet per customer/order.

Your gift is part of your purchase. If you return your purchase, you must also return your gift. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

Please note that orders made in the past, reduced products, Gift Cards, Annual Editions and SCS products are excluded.

Competition Terms and Conditions

Winners of each competition will be chosen at random and notified shortly thereafter by email, whereupon a postal address for delivery of prizes will be requested.

Prizes are as stated and non-transferable, with no cash or other alternatives offered unless advertised prize becomes unavailable.

An alternative winner will be selected if we do not receive a response from an individual winner within 7 days of notification.

Images of prizes may be required off winners for media purposes.

The competitions are only open to any person aged 18 or over and resident in the UK, excluding House of Watches employees and members of the employee's families nor House of Watches' affiliates, subsidiaries, advertising or promotion agencies.

This prize draw is in no way sponsored, endorsed or administered by Facebook.

Only one entry per person.

The winner will be chosen at random from the correct entries and will be notified on the day of the competition closing date.

By entering the following competitions, you agree to receive weekly details of offers and promotions from House of Watches. Your data will not be shared with any other third party.

All entrants to competitions are deemed to have accepted these rules and agree to be bound by them.

A list of winners will be available six weeks after the closing date by contacting us on our facebook page.

Entry constitutes full and unconditional acceptance of these Terms & Conditions.

House of Watches reserve the right to amend the prize draw details, and thereby the terms & conditions, at any time.